Thiago Publicity had a hard time managing the needs of over 100 virtual clients.
The owner and I were the only ones in charge of running the business, so we needed to improve our workflows and productivity.
The tasks involved responding to messages, creating designs, sending prints, delivering to clients, and providing in-store customer service.
The company required a streamlined process to enhance efficiency and maintain high standards of customer service while the manager was frequently out on business.
Output
More efficient
Developed a structured design workflow that reduced turnaround times and enhanced the quality of output.
Calendar Integration
Streamlined the printing and delivery process, ensuring timely and accurate delivery of products.
Personalization
Enhanced customer service both online and in-store, creating a more responsive and empathetic client experience.
Sales Decisions
Used sales data to drive strategic decisions, resulting in better targeting and marketing efforts.
Example of one of our customers, 3D acrylic signage in a box with roll-up tempered canvas
Personalization
Logo and merchandising creation for brands of accessories, clothing and more.
Access
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